Payment Appointments are made and held via credit card. Once the appointment is complete, you can make payment by:

  • Cash

  • E-transfer

  • Credit card

Insurance receipts at my Queen West Toronto location are issued after treatment has been provided and payment made. 
Direct Billing is available at my OM Integrative Healthcare practice location.


Privacy:

As an RMT, I comply with Personal Health Information Protection Act, 2004 (PHIPA) in collecting and safeguarding your personal health information.

Your health records under the Act and in observance of CMTO Standards of Practice are always available to you, or to transfer to another healthcare provider, upon your request. Please email me to request your personal health records or for any clarification: corinne@mettaphysica.ca

Client Cancellations‍ ‍

For my OM Integrative Healthcare practice: This policy requires 24 hours notice for all appointment cancellations/rescheduling. Patients will be charged for missed appointments if 24 hours is not provided.
For my Queen West Toronto practice: I am no longer taking new clients and therefore this policy only affects current clients and their referrals: This policy requires 24 hours notice for all appointment cancellations/rescheduling. Patients will be charged for missed appointments if 24 hours is not provided.

Late Arrivals (in clinic) Sometimes, life happens and gets us running late. While I attempt to adjust my timing to a late arrival within reason, your treatment may be limited to the amount of time left over. Please call or email as soon as you can to make a possible arrangement.

In-home treatments not currently available

COVID-19 Protocols:

**Updated June 2022 as per Ontario Public Health mandates.

THERAPISTS:

  • Registered Massage Therapists have completed Infection Prevention and Control (IPAC) training mandatory for healthcare practitioners

  • Therapists do a self-check for any cold or flu-like signs/symptoms before each shift

  • Therapists maintain a high level of personal and equipment hygiene as per universal healthcare standards

PATIENTS/CLIENTS:

  • If cold or flu-like symptoms appear leading up to appointment, feel free to self-assess and contact me to discuss or to reschedule if needed

  • Patients are welcome to wear a reusable or disposable mask during an appointment if desired. If or when masks are mandated by public health, exemptions will be honoured at therapist’s discretion.

  • Handwashing stations and/or sanitizer always available at studio, clinic, or brought to your in-home appointment

    Please do not hesitate to reach out for any further information: corinne@mettaphyisca.ca